Our Money-Back Guarantee
At Pet Wellbeing, we understand how important it is to have a positive and risk-free shopping experience. This is why we offer our amazing 5-Star Experience or it's FREE Guarantee with every sale!
We want you to feel confident and satisfied with your purchase, and our commitment to you is to make that happen.
If for any reason you are not completely happy with your experience, we will do everything in our power to make it right or give you a full refund.
We truly care about the health of your pet and want to ensure you always have the best experiences possible with us!
Please simply reach out to our customer service team, who will be happy to assist you with whatever your needs may be: Contact Us
Yours in health,
"Pet Wellbeing is truly amazing. I recently lost my beloved dog Timber of 16yrs. I had a product which was unopened which I did not get to use. I was not sure if this could be returned as I did have it for awhile. After sending my inquiry I received nothing but compassion and the return was taken care of without issue. I have used other products and was completely satisfied and would definitely use again. I definitely recommend this company and their products."
"My little dog has had a bad cough for a couple of years. My vet said it was due to a collapsed trachea. I purchased Respir-Gold from Pet Well-being which I thought maybe would give her some relief. I had not given any of the drops to her when she had an episode when resulted into going to the emergency hospital. I had opened the bottle but not given her any of the medicine when this happened. I was advised not to give it to her as she was given prescribed meds. When I received an email from Pet Well-being I let them know what happened, they fully refunded my money even though I had unsealed the bottle. That is a great company to do business with. I truly appreciate it."
"This company has been absolutely wonderful throughout my interactions with them. I ordered a product for my cat, but then asked to return it due to my cat passing away. Not only was the customer service extremely helpful, but they sent me a really sweet and thoughtful card expressing their condolences. I truly appreciate the way this company handled everything, and would absolutely recommend them to anyone I know who is interested in their products. Thanks so much!"