Ask An Expert

Our knowledgeable staff are able to answer most questions, and would be happy to assist you right away!

Dr. Jan endeavors to answer questions within 48 hours, though this may vary depending on the volume and urgency of submissions. Please leverage one of the below channels for a more immediate response.

Available during regular business hours:

Toll-Free: 1-877-633-2401
Live Chat: Lower right of your browser.

If you have a complex issue or questions which are medical in nature, please use this form. Please note that some questions may be answered by our product experts.